Better Business Writing Series

This series combines the best of Write the Right Stuff and Grammatical Writing Refresher to provide more depth and skill-building exercises for participants. Beyond refreshing their prowess with grammar and punctuation, participants learn how to develop their message strategy, organize their ideas, edit and reframe their work to produce a document that is both logical and credible. The four steps to better business writing are discussed and practiced in depth.

Learning Objectives:

  • Refresh understanding of mechanics (grammar, punctuation, etc.)
  • Understand how to clarify strategy and purpose before writing
  • Recognize how to send good and bad news messages most effectively
  • Develop more customer-sensitive written tone and word choices
  • Edit for concise, crisp sentences
  • Recognize the power of white space and visually inviting communication to improve readability
  • Practice editing and creating written materials

Who Should Attend:

Anyone who wants to improve written communications to internal and external customers and has a firm grasp of the English language. (For grammatical and punctuation assistance only, select Grammatical Writing Refresher.)


CPEs: 9 personal development

PHR/SPHR/GPHR Recertification Credits: 9

Member Fee: $210.00

Nonmember Fee: $295.00