Behavioral Interviewing Techniques

Interviewing and selection mistakes are costly: increased turnover, lower productivity, morale problems, unemployment, and litigation. These problems are caused or exacerbated by well-intended operational personnel who have not been formally trained in the proper selection techniques. Teach your managers and supervisors how to do this right.

Learning Objectives:

  • Introduce the "behavioral" interviewing technique
  • Analyze the job for critical success factors
  • Develop better behavioral questions to uncover those critical success factors
  • Avoid asking questions that potentially lead to discrimination charges
  • Read applications/resumes with a critical eye, identifying red flags
  • Follow an excellent 7-step interview process
  • Interpret candidate answers to determine candidate fitness for the job
Who Should Attend:

Anyone who interviews candidates for hire or promotion. This class is not for HRM series participants.

Date(s):COL: Thursday, April 30, 2020
Time:8:30 A.M. - 3:00 P.M.

Columbus ... Register

Date(s):Thursday, June 18, 2020
Time:8:30 A.M. - 3:00 P.M.

Cincinnati ... Register


Lunch is included.

SHRM-CP/SCP Recertification Credits: 5.5

PHR/SPHR/GPHR Recertification Credits: 5.5

Member Fee: $165.00

Nonmember Fee: $231.00


Susan Sterritt Meyer