ERA offers the following classes addressing Leadership Development for exempt and non-exempt employees. ERA offers over 100 hours of leadership development curriculum. Employees that would benefit the most from the class are included under the class name. A more detailed description is available for each of these class including dates and instructors. If you are unable to find what you are looking for or if you would like more information please feel free to contact the Ralph Neal at 513-679-4120 for Cincinnati, or Dawn Hays 614-538-9410 for Columbus.
Courses currently scheduled:
- Avoiding Liability Landmines - This program is designed to help frontline managers and supervisors understand why they can no longer simply rely on "good judgment" in dealing with employees. Interacting the most with employees, these participants are also the most likely to violate employee rights protected by law. This eye-opening program will expose participants to a myriad of laws impacting their management activities and will examine the most common mistakes they make that lead them and the company into legal trouble.
- Behavioral Interviewing Techniques - Interviewing and selection mistakes are costly: increased turnover, lower productivity, morale problems, unemployment, and litigation. These problems are caused or exacerbated by well-intended operational personnel who have not been formally trained in the proper selection techniques. Teach your managers and supervisors how to do this right.
- Coaching Skills for Managers and Supervisors - This program helps supervisors and managers to more capably coach their employees into enhanced performance on the job. It will reinforce the business value of helping employees realize the need to improve their own performance or to change their behaviors in the workplace. As a result of lively practice in this session, leaders will be better able to use performance coaching as a method to help their employees grow and develop greater responsibility for their choices, actions, and productivity.
- Delivering Performance Appraisals and Feedback - Performance management is a critical and often mishandled process. All too often, the performance appraisal turns into an annual bureaucratic exercise loathed by manager and employee alike. This skill-building workshop is designed to assist managers, supervisors and HR personnel in the effective development and delivery of the performance appraisal as a powerful performance management tool.
- Discipline and Discharge for Managers and Supervisors - Ending the employment relationship is not easy for most managers. Discharge is a huge area for employment litigation, with more and more regulations eroding the concept of "employment at-will". Managers will learn certain precautions that they can take to make sure they discharge legally and ethically. Also discussed will be the importance of coaching substandard performance, behavior, and rules violations as a tool to help the employee succeed.
- Excellence In Leadership I - This intensive workshop is a key component of the core "Excellence in Leadership" series for managers and supervisors. Participants will receive deep exposure to a variety of competencies necessary to be successful leading others in today's complex workplace. Highly interactive, participants will apply what they learn while in the classroom.
- Excellence In Leadership II - This program builds on the concepts developed in "Excellence in Leadership I". Participants take a detailed look at communicating to influence others, communicating with employees regarding performance issues, coaching for performance improvement, providing praise and recognition, managing conflict with team members and with peers and how to delegate effectively. The program finishes with an important look into a manager's need to understand sexual and other workplace harassment for what it is, providing information on how to spot and stop it, and the organization's obligation to investigate and eliminate it.
- FMLA/FLSA for Managers and Supervisors - Assuming your organization has a professional HR presence, supervisors and managers need not be exposed to all the intricacies of these extremely complex laws. What is critical is for supervisors and managers to understand how these laws impact what they can and can't say, and can and can't do in carrying out their responsibilities. Failing to train leaders in these matters has been found by the courts to be paramount to "failing to make a good-faith effort" to prevent violations. To protect the organization, themselves, and employees' rights, your management team must have a clear understanding of what behaviors are appropriate and necessary, as well as how to recognize subtle issues that might trigger a visit to the HR Department.
- How to Champion Change - During times of rapid and/or on-going change employees experience stress, feel out of the loop and don't really understand their important role in the change process. This program is designed to help management and HR to not just manage change but to "champion" change. Participants will learn that by moving change from a top down autocratic process to more of team process that emphasizes communication organizations can gain more buy-in, gain more cooperation, reduce stress and make inevitable change a more palatable process.
- Introduction to Project Management - Project management is an important skill in many professions. This course provides an introduction to the core concepts of project management, such as planning, communication and problem solving. It is ideal for participants with little or no formal Project Management training. Through a variety of discussions, group activities and skills practice, participants will be able to apply these concepts to their current and future work, leading to higher efficiency and better quality results.
- Leadership Skills for Group Leaders - Help your non-exempt group leaders improve their ability to get things done through others without actual supervisory authority. This course will give them the tools they need to have more success with more people more often by exposing them to the most important leadership competencies.
- Leadership Skills for Group Leaders I - Help your non-exempt group leaders improve their ability to get things done through others without actual supervisory authority. This course will give them the tools they need to have more success with more people more often by exposing them to the most important leadership competencies.
- Leadership Skills for Group Leaders II - This program builds on the skills learned in "Group Leaders I." The focus of this program is improving communication with team members. The importance of influence is discussed and how communicating to influence greatly enhances outcomes. Modules on coaching for performance improvement and a look at delegating to get the job done rounds out this valuable program.
- Making the Transition to Supervisor - This program is designed specifically for the newly promoted supervisor or someone who will soon make the transition. The class introduces supervisors to the dynamic nature of their new role and to the fundamental skills necessary to be immediately effective in that role.
- Situational Leadership
- This program is designed for non-EL and non-GL series participants and is a detailed look at using different leadership styles and meeting employees' needs for a hands-on or hands-off manager. The goal of this programs is to help leaders bend and flex their styles of leadership to best meet the needs of each team member. A challenging case study helps to illustrate the importance of leading by adapting to the needs of your team.
- T.E.A.M. Work - In business today organizations are facing a climate of accelerating changes. One of the key ingredients in surviving and prospering in this climate is teamwork.
- Understanding and Managing Generations in the Workplace - There are more pronounced differences between the generations today than ever before. Research indicates that people communicate based on their generational backgrounds. Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons. Learning how to communicate with the different generations can eliminate many major confrontations and misunderstandings in the workplace and the world of business. Being aware of these differences can help leaders tailor their message for maximum effect, regardless of the task, or the relationship. To work effectively and efficiently, to increase productivity and quality, one needs to understand generational characteristics and learn how to use them effectively in dealing with each individual.
- Workplace Harassment Awareness and Prevention for Managers and Supervisors - This program is designed to help educate managers to recognize and prevent workplace harassment, monitor for risky behaviors in their workplace and understand their responsibilities to maintain a legal and respectful work environment. This program, in its entirety, should be used as a basis to both educate and protect your organization and to help fulfill the organization's requirements to "take reasonable care to prevent" harassing behavior.
- Workplace Harassment Awareness and Prevention for Non-Managerial Staff - This important new offering stems from members' requests to help them achieve 100% participation in their anti-harassment training efforts by educating those employees who have missed their company training program. The session is also suitable for individuals who may benefit from a refresher in this topic. We will educate employees about behaviors that may constitute harassment and discrimination today.
Other courses available:
- Public Training Courses
- Customized In-House Training
- Training Services
- Speaker's Bureau